Who we are

Our website address is: https://renataclarke.com.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. Once your comment is approved, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

We use cookies to improve your experience on our website. Cookies are small files that are stored on your device to help us remember your preferences and to provide a seamless browsing experience. Below, we explain the types of cookies we use:

  • Comments Cookies: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. This is for your convenience so you do not have to fill in your details again when you leave another comment. These cookies last for one year.
  • Login Cookies: If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, several cookies will be set to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
  • Publishing Cookies: If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.
  • Analytics and Tracking Cookies: We may use Google Analytics to collect information about how visitors interact with our website. This data helps us understand our website traffic and improve our content. Google Analytics cookies collect information such as the pages you visit, the time you spend on each page, and how you reached our site. You can learn more about how Google Analytics handles your data here: https://policies.google.com/privacy.
  • Advertising and Marketing Cookies: We may use Facebook Meta pixels to track conversions and to display personalized advertising content to you. Facebook’s privacy policy can be found here: https://www.facebook.com/privacy/explanation.

We use a cookies consent plugin to ensure that you are aware of the cookies used on our site and to obtain your consent before setting cookies.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

E-commerce Information Collection

What We Collect During Checkout:

When you interact with our store, we collect and store the following data:

  • Products you’ve viewed to show you relevant items
  • Location, IP address, and browser type to estimate taxes and shipping
  • Shipping address for order delivery

We’ll also store cookies to track basket contents while browsing.

When You Make a Purchase: We collect information such as your name, billing and shipping address, email, phone number, and payment details. This information is used to:

  • Process your order and manage payments
  • Provide support, including refunds and addressing complaints
  • Set up your account for future orders
  • Comply with legal obligations (e.g., taxes)
  • Improve store offerings
  • Send marketing messages, with your consent

If you create an account, your details (name, address, email, phone) will be saved for faster checkout in future orders.

Data Retention: We retain order information for tax and accounting purposes for a period required by law, usually 5 years. This includes your name, email, and billing/shipping address. Comments and reviews, if left, are retained indefinitely unless deleted by you or an administrator.

Quiz, Survey, and Form Data

We may use Quiz And Survey Master to create quizzes, surveys, and forms. The information collected may include:

  • IP addresses (to distinguish users)
  • Personal data such as name and email (if requested)

This data helps us identify users and communicate as needed. Additional fields for personal information may be included based on the purpose of each quiz or survey, and this will be disclosed on the form itself.

Data Retention: Quiz and survey responses, including personal information, are stored indefinitely unless an administrator deletes them. If we use third-party add-ons like MailChimp to sync data, it will also be retained on those platforms.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email. We may also share data collected through Google Analytics or Facebook Meta with these third parties to improve your experience and provide relevant advertising content.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Our email is contact@renataclarke.com. Postal address is 16 Stafford Avenue WR40TA Worcester United Kingdom.

Where your data is sent

Visitor comments may be checked through an automated spam detection service. We may also share your data with third-party services, such as Google Analytics and Facebook Meta, for analytical and marketing purposes, as mentioned above.

How We Protect Your Data

We are committed to protecting your data. We use secure servers and encryption protocols to ensure that your data is safe. Additionally, we limit access to your personal information to only those employees and partners who need to use it for the purposes outlined in this privacy policy.

Changes to This Privacy Policy

We may update our privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we encourage you to review it periodically.